Technological potential of logistics service providers and the relationship dynamics
نویسنده
چکیده
The paper discusses many results of a survey among French logistics service providers. The defended idea is that the technological effort of logistics service providers provides competitiveness for the relationships and moreover for the whole Supply Chain. To be innovative can be viewed as a yardstick of the provider’s autonomy and capacity to joint flows management. Technological Effort thus emerges as a strategic trajectory of pertinent differentiation for the logistics service providers. L'enjeu de l'effort technologique pour les prestataires logistiques Résumé : Notre papier porte sur plusieurs résultats d'une enquête effectuée auprès des prestataires logistiques français. L'idée défendue est que l'effort technologique des prestataires de services logistiques contribue à la performance de la relation et plus généralement de la chaîne logistique dans sa globalité. Etre innovant semble constituer un indicateur d'autonomie et de capacité à copiloter les flux. L'effort technologique apparaît ainsi comme une trajectoire stratégique de différenciation pertinente pour les prestataires logistiques.
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